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johnwood · 22-09-2005, 11:18

Hi All

I moved house in August 2004 and cancelled my NTL Cable TV when I moved out. Only the thing is, they still haven't managed to disconnect me... I phone up customer services and disconnections every month and they tell me that my account is pending disconnection and it should be disconnected by next month. Sometimes they reconnect the service and disconnect it to try and sort it, but it still isn't working. I don't know what else to do!! I'm resigned to having to phone NTL once a month for the rest of my life so I can upt a credit on the account so the bailiffs don't come round.

Please can someone help me!!

Thanks

John

22-09-2005, 11:18	#1
johnwood Inactive Join Date: Sep 2005 Posts: 1	Disconnection hell, please help! Hi All I moved house in August 2004 and cancelled my NTL Cable TV when I moved out. Only the thing is, they still haven't managed to disconnect me... I phone up customer services and disconnections every month and they tell me that my account is pending disconnection and it should be disconnected by next month. Sometimes they reconnect the service and disconnect it to try and sort it, but it still isn't working. I don't know what else to do!! I'm resigned to having to phone NTL once a month for the rest of my life so I can upt a credit on the account so the bailiffs don't come round. Please can someone help me!! Thanks John