Cable Forum - View Single Post - Connection problems. Two engineer visits so far...

jonbr · 22-09-2005, 10:46

I had the same poblem in RG12 a few weeks ago. It eventually died all together and turned out to be a bad amplifier port in the cabinet. It was fixed 4 days later, only for it to fail again 4 days after that. The next engineer found the connector was faulty on the cable at the amplifier and replac it. That seemd to fix it.

NTL know your having problems or they would send an egineer, you'll just have to keep calling them every time it goes down (don't just wait for it to come back on its own). Eventually, they will send a senior engineer who will be ableto resolve it. If they can't, start asking for refunds.

22-09-2005, 10:46	#2
jonbr Inactive Join Date: Jan 2005 Services: DTV (Sky+), DTV (VM), phone, 4Mb BB (wireless) Posts: 187	Re: Connection problems. Two engineer visits so far... I had the same poblem in RG12 a few weeks ago. It eventually died all together and turned out to be a bad amplifier port in the cabinet. It was fixed 4 days later, only for it to fail again 4 days after that. The next engineer found the connector was faulty on the cable at the amplifier and replac it. That seemd to fix it. NTL know your having problems or they would send an egineer, you'll just have to keep calling them every time it goes down (don't just wait for it to come back on its own). Eventually, they will send a senior engineer who will be ableto resolve it. If they can't, start asking for refunds.