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Originally Posted by marky
Found the guilty stick, after letting it get nice and warm 
now the shop say they have never heard of memtest and insist theres nothing wrong with it, they say if it works it works and it wouldnt work if faulty   |
Go back to the shop and tell them it is an official microsoft product. If they dont know what it is then it's their problem, and that if they dont replace it, you'll take it up with trading standards.
If it's a major chain store, and they've never heard of memtest, then get in touch with their head office. If it's a small store, just spread the news that they dont have a clue what they are doing. Someone who doesnt know what Memtest is should not be running any form of PC store.