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Russ · 21-09-2005, 21:11

I agree that Bill and Maverick aren't being as sympathetic as they could - there could be a number of reason why a customer might miss a payment by 2 days, although I wasn't aware ntl take action so soon, I always thought it was a week or two. And let's bear in mind that according to the OP, it wasn't a case of him not paying his bill, he was just 2 days late.

Unless he has a history of non-payment I cannot see the need for a hostile attitude towards him.

21-09-2005, 21:11	#12
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: NTL... The worst?! Oh Yes! I agree that Bill and Maverick aren't being as sympathetic as they could - there could be a number of reason why a customer might miss a payment by 2 days, although I wasn't aware ntl take action so soon, I always thought it was a week or two. And let's bear in mind that according to the OP, it wasn't a case of him not paying his bill, he was just 2 days late. Unless he has a history of non-payment I cannot see the need for a hostile attitude towards him. __________________ From Jim Cornette: “Ty, Fy, bye”