Cable Forum - View Single Post - Failure in authenticating new NTL 2meg Cable Broadband

Sherbert · 21-09-2005, 18:01

The original posting sounds a carbon copy of my own experience at the moment.
--- on the phone with various people at NTL, and i've tried everything they've suggested, to no avail. The weird thing is that the pc is recognising the connection, as I get to the authentication stage, and I get a valid IP address when i cmd *ipconfig*.

The problem seems to be that i can't access the secure authentication site that they told me to try, 80.5.178.26 - it gives me the secure site warning but then doesn't load the page.----

I have a:
New NTL :250 Cable box replacing an NTL Pace STB
No router, ethernet connection, no firewall, checked numerous .dlls
Cleared History, Cookies and temp files.
Put https://autoreg.autoregister.net into trusted site

I can ping 62.253.162.30 but not 80.5.178.26

I have spoken to NTL on 17 Sept and 19 Sept and spent some time last night checking everything again - Modem lights, connections, absence of firewall, etc

Well what's next?? Is it possible for the NTL crew to manually assign the MAC address??

I must admit that I am already thinking of trying a different supplier even though NTL offer a good product. ADSL doesn't appeal.

21-09-2005, 18:01	#10
Sherbert Inactive Join Date: Sep 2005 Location: Surrey Services: Cable Modem Posts: 3	Re: Failure in authenticating new NTL 2meg Cable Broadband - pls help if you can The original posting sounds a carbon copy of my own experience at the moment. --- on the phone with various people at NTL, and i've tried everything they've suggested, to no avail. The weird thing is that the pc is recognising the connection, as I get to the authentication stage, and I get a valid IP address when i cmd ipconfig. The problem seems to be that i can't access the secure authentication site that they told me to try, 80.5.178.26 - it gives me the secure site warning but then doesn't load the page.---- I have a: New NTL :250 Cable box replacing an NTL Pace STB No router, ethernet connection, no firewall, checked numerous .dlls Cleared History, Cookies and temp files. Put https://autoreg.autoregister.net into trusted site I can ping 62.253.162.30 but not 80.5.178.26 I have spoken to NTL on 17 Sept and 19 Sept and spent some time last night checking everything again - Modem lights, connections, absence of firewall, etc Well what's next?? Is it possible for the NTL crew to manually assign the MAC address?? I must admit that I am already thinking of trying a different supplier even though NTL offer a good product. ADSL doesn't appeal.