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ste'81 · 21-09-2005, 09:54

and the engineer who came out didn't admit to it being a human error?
how would somebody in the office know it was a the fault of an engineer who had been to the cabinet in the street?

also ntl did fix it for you. they can't make you a priority over other customers who reported their faults before you. that would just be unfair for other customers.

21-09-2005, 09:54	#11
ste'81 Inactive Join Date: Jun 2005 Location: TEESSIDE Age: 45 Services: Freedom2Surf 1Mb Broadband Sky family pack (live in none cabled area) Posts: 7	Re: phone problems and the engineer who came out didn't admit to it being a human error? how would somebody in the office know it was a the fault of an engineer who had been to the cabinet in the street? also ntl did fix it for you. they can't make you a priority over other customers who reported their faults before you. that would just be unfair for other customers.