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MovedGoalPosts · 21-09-2005, 00:03

Regardless of which number was called in the first instance, the waiting times for any answer, even if its" you have called the wrong number" is appalling.

On the other hand even if you have the wonr number, ntl is that massive a "communications" company" that a call should be able to be transferred to the correct department, without any need for a redial. Yet that I know is beyond ntl's systems at present.

Yes a bill wasn't paid on time, but to be unable to get through to discuss the options to reinstate the serivce, and pay the bill says that ntl don't want the customer.

21-09-2005, 00:03	#7
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: NTL... The worst?! Oh Yes! Regardless of which number was called in the first instance, the waiting times for any answer, even if its" you have called the wrong number" is appalling. On the other hand even if you have the wonr number, ntl is that massive a "communications" company" that a call should be able to be transferred to the correct department, without any need for a redial. Yet that I know is beyond ntl's systems at present. Yes a bill wasn't paid on time, but to be unable to get through to discuss the options to reinstate the serivce, and pay the bill says that ntl don't want the customer.