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Old 20-09-2005, 18:08   #172
smashie
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Join Date: Mar 2005
Posts: 43
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Re: *ALL* ntl Cap Discussion (Part 3)

well thought i'd just share my atempt at finding and alternative provider with you all...

I'm about to eat some humble pie here so no flaming please, as i posted in part two of this thread i received a letter with regards to my usage (which i hasten to add i was not incensed about) and decided that i would seek solace somwhere where i wasn't going to be subject to capping.

I phoned ntls' cs and explained the situation and the guy on the end of the phone was very helpful and did as i asked and set me up for disconnection, at that point i started browing for deals and came across onetels unlimited 2mb service plan which i signed up for.

Job done you may think, cut to three weeks later or so and last weekend my ntl service halted so i atempted to set up the onetel kit that had been delivered a few days previous and guess what.. NO DICE!!! the knobbers at onetel hadn't even done a line test to see what if any connection i would get, needless to say i was more than a little upset and after 40 mins of talking with incompetent or indifferent indian call centre staff i finally lost the plot and demanded that my contract was terminated.

the guy at the end of the phone said this can be done but i would get a fifty pounds charge for terminating early, so i went down the bank monday morning and cancelled all their direct debits (see em in court i guess!!), Anyhow to cut a long story short i phoned ntl and asked to get reconnected which was done in a flash, and now i promise to be a good boy and play by the rules..

better the devil you know, bring on the unlimited packages
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