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Originally Posted by Mick
Possibly but it paled into insignificance. 
ntl don't hire you the equipment. They provide you them for free during your use of the service that you subscribe to. Not HIRE. Subscribe!!! 
Subscribe
verb {I or T}
to pay money to an organization in order to receive a product, use a service regularly or support the organization: - She subscribes to several women's magazines.
- I subscribe £10 a month to the charity.
Subscriber
noun {C}
someone who subscribes to a product, service or organization: - Cable television companies have launched major campaigns to increase their number of subscribers. |
Well it's a little difficult to know how to proceed when faced with such overwhelming obtuseness!
Quoting the definition of the word subscribe isn't going to help you I'm afraid. I know what the word means, presumably you do too now.
You subscribe to the service and hire the equipment for crying out loud! The fact that it's not listed separately on the bill is neither here nor there - they're lending you a piece of equipment, they want back. Why in the hell do you think ntl would say that it's a hire agreement regulated by the consumer credit act when they weren't actually hiring you anything? Honestly, this is getting ridiculous.