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Originally Posted by arcamalpha2004
Are you saying the link does not reflect true facts?
However obtained it shows NTL are a pack of liars when they say that a customer only has a 7 day cooling off period, depending on the circumstances, the cooling off period is indefinite.
Removing the thread is pandering to NTL imo, just have to post it elsewhere, give people the opportunity to see NTL for what they are.
Any members wanting to see it, quite happy to pm.
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Obviously not as far as some people, people who work for NTL, see it cr80123.
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The cooling off period is 7 days unless ntl screw up and don't send you the correct paperwork - it's not a lie to say it's 7 days - that is the policy - the same applies to any company, so you are saying every company are liars ? The thread was removed because you don't have permission to publish confidential documents, nothing to do with 'pandering to ntl'. Nor was it removed by anyone who works for ntl. Get your facts right.