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Disconnection Discounts
I was in dicussion with a friend and he brought up the fact that he is currently only paying £17.99 for the 2Mbit cable internet, As it turns out he was going to disconnect but they offered him a discount!
Its pretty offensive that Ntl are giving discounts like this while loyal customers get stuck with the "normal" £24 price.
I know its common practice among many large business and in my opinion it should be illegal, why should a different rule apply to different customers.
Is it worth ringing up and threataning to disconnect in order to get this discount?
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