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Originally Posted by martyncarr
Hi all,
My 2Mb connection has been really slow for a few days. I have checked the Downstream SNR and it is only 25dBm. I have tried to call tech support to let them know but they are no help. Whats the magic word you have to use to get them to sent an technician.
I live in Woking, Surrey. I would be interested to know if its just me or other have problems in this area too.
Martyn
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In actual Fact a 25 dBm SNr would mean a perfect connection from their end .
Anything Low than 20 means a problem .