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Originally Posted by Paul M
That's right, they specifically recruited people to call at 10:30pm 
How on earth is it ntl's fault that a salesman decided to break the law, and unless people take his name and complain, how would they ever know ? |
Whilst it may not be their fault per se, it is their responsibility to ensure that their staff are properly trained and that includes telling them when they are allowed to call on people.
I think I would be pretty miffed at ntl if that had happened to me too.