Cable Forum - View Single Post - Plusnet Implemets 'Idle Timeouts' On Broadband ADSL Products

Chrysalis · 17-09-2005, 05:07

Latest.

They are capping users with no warning to 67kbit/s (not kbyte) this is either just a peak time gap or 24/7 and it lasts for 30 days unless you contact them or upgrade. One user who upgraded and pays a new price of ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£39,99 got the 67kbit lifted but is still suffering from heavy shaping all day caps on anything but http, plusnet are even categorising SSH as heavy traffic and cap.

All this and customers still cant check their usage during the month.

17-09-2005, 05:07	#34
Chrysalis Inactive Join Date: Sep 2003 Posts: 12,047	Re: Plusnet Implemets 'Idle Timeouts' On Broadband ADSL Products Latest. They are capping users with no warning to 67kbit/s (not kbyte) this is either just a peak time gap or 24/7 and it lasts for 30 days unless you contact them or upgrade. One user who upgraded and pays a new price of ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£39,99 got the 67kbit lifted but is still suffering from heavy shaping all day caps on anything but http, plusnet are even categorising SSH as heavy traffic and cap. All this and customers still cant check their usage during the month.