Quote:
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Originally Posted by bpullen
Hi there,
We are not short of capacity across our network and that is not the primary reason for the proposal to introduce idle timeouts.
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Quote:
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Originally Posted by bpullen
Hi there,
I did in my post?!? Id be interested to know if the utilisation graph was from before of after we recently lit another segment??
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Not short of capacity?
http://bbs.adslguide.org.uk/showthre...b=5&o=0&fpart=
Quote:
Subject Sustainable Usage Policy [link to this post]
Reply to this post
Posted by Standard User stewartnorriss (isp)
Posted on Thu 15-Sep-05 16:28:09
We have just published a calrification and outline of our sustainable usage policy found here : http://www.plus.net/support/features...ge_guide.shtml
We've taken on board customer comments from August's exercise and have included more detail on the policy and have added more phases. We've changed measurement from calendar month to billing month based on customer feedback.
The reason for taking action is that in the last 3 months Premier customer numbers have increased by just 4% but in the same period their P2P usage has increased 100%. This is now causing us real problems at peak times and is impacting the experience of all our other customers so we're taking action for the benefit of all our broadband customers.
The policy affects less than 0.5% of our customers and as more than 90% of customers use less than 10GB per month they will not be affected by this.
All the details are on the page linked above.
Stewart Norriss
PlusNet Plusnet Comms Team Leader
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Oops. Go spread the good word somewhere else maybe Mr Pullen, or at least keep your message consistent. Your network is bursting at the seams as admitted above, hence the continuing policies of idle timeouts and 'fair use'.
No other DSL ISP has found it necessary to disconnect idle users, your network is crammed both in terms of bandwidth and session utilisation. I suspect that your Ellacoyas are part of the cause, reserving 67kbps per user probably requires some work to avoid reserving yourselves out of bandwidth too, especially with the over population of pipes that you have necessarily self-induced through your aggressive price cuts.