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Originally Posted by IanUK
You need to raise a responsetek form first, I don't think the team want everyone contacting them before they have contacted NTL.
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You and me both know I have done that. As far as I know I have done all official channels to NTL there may be some more I dont know about, but right now I have a brick wall, I have to hope mick puts me in touch with the same people as you which means my message gets across.