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Old 15-09-2005, 11:55   #637
orangebird
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Join Date: Jun 2003
Location: Hampshire
Services: Yeah Baby! ;)
Posts: 5,684
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Bludger
Has anyone got an email address for Simon Duffy?
My woes are listed in another thread :-

http://www.cableforum.co.uk/board/sh...ad.php?t=34500

so I won't go into details here. Just to say after waiting in for various NTL people once a week for the last four weeks I'm beginning to think my boradband will never work again.

I give NTL 2 out of 10 (their engineers are good, shame about the other teams who are supposed to back them up and the heldesk who hasn't ever got a clue what is going on).
name.surname@ntl.com

I see your issue's been fixed now. Use the responstek tool on here - much more chance of your whole story being looked into.
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