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Bludger · 15-09-2005, 07:50

Well I took yet another day off work for the FOURTH week in a row and the *******s never even bothered to show up.

It's now 3 days short of a month and NTL are no nearer to fixing my problem. So, I think I can answer my own question thanks :-

Why Can't NTL fix my problem?
Because they're a bunch of incompetent idiots.

To be fair, the engineers who've come out have been very knowledgable, I think it's the maintenance monkeys who've caused all the problems. They either come out and then don't update the call so when you phone the helpdesk they haven't got a clue what's going on, or they just don't show up at all.

What do I have to do to get someone to OWN my problem?

Or have I hit the nail on the head there. It's my problem and NTL don't care.

15-09-2005, 07:50	#22
Bludger Inactive Join Date: Jun 2005 Posts: 17	Re: Why can't NTL fix my problem? Well I took yet another day off work for the FOURTH week in a row and the *******s never even bothered to show up. It's now 3 days short of a month and NTL are no nearer to fixing my problem. So, I think I can answer my own question thanks :- Why Can't NTL fix my problem? Because they're a bunch of incompetent idiots. To be fair, the engineers who've come out have been very knowledgable, I think it's the maintenance monkeys who've caused all the problems. They either come out and then don't update the call so when you phone the helpdesk they haven't got a clue what's going on, or they just don't show up at all. What do I have to do to get someone to OWN my problem? Or have I hit the nail on the head there. It's my problem and NTL don't care.