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Originally Posted by Chrysalis
Umm tech support cant do anything, we need to get hold of someone in network management who are shielded from the public.
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actually, if it is not reported to tech support, nothing will be done.
I have said time and time again, if ntl are not made aware of issues, then they can't do anything about them!
Every phone call regarding an issue will be logged by tech support and issue prioritisation is done- so the more people that report something the better!