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Originally Posted by Chrysalis
At this point I am seriously considering it,currently on 2mbit for £9.99 after retentions (the only decent people @ ntl I can contact who can act for the customer) understood the service is abysmal and begged me to stay but even at that price it is tempting to leave for a service that just works how it should. I would have to order a BT line and hope my landlord doesnt find out and then pay for 2 line rentals and a more expensive isp, so for around an extra £40 a month I am still considering a move.
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I wonder how you managed to get 2mbit for £9.99 the rest of us are paying £24.99 for the same service. I have tried the site with all manc proxies some managed to load the site others didn't. Perhaps NTL should have an online form that customers can fill in when they find a site that fails to load on the default proxy but loads on a specified one, then look into the reasons this happens then come up with a fix for it.