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Originally Posted by IanUK
I had the same response from my server host(s) they traced the faults to within NTL's network, I have been struggling with NTL to try and get an answer for weeks now, and recently my problems have been escalated to network management, but I seriously doubt it will fix anything.
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Now the big question is why the hell isnt 'network management' contactable by the public.
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Originally Posted by marky
just clicked your link no problems here and i dont mess with proxys  |
Random issue my friend, it works for you doesnt mean there is no issue. It may not work for the guy down the street and he cycles proxies onto yours then it works. Then 3 days later it might not work on your proxy but does again on the other. Its a neverending affect.
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Originally Posted by IanUK
I really don't want the hassle of leaving them, but I'm pretty much at my wits end too, the level of incompetence is stunning, Cogent bandwidth past 6pm is totally useless and has been for weeks, I think the tech staff must be morons  or if they are not then they are not being allowed to fix things which doesn't make any sense either !
I've an idea - every time you come across a site that doesn't work properly with the proxies, raise a responstek form, one for each site - maybe if they get hundreds of complaints they will have to do something.
Other than that or leaving I'm fresh out of ideas, they suck, badly. |
At this point I am seriously considering it, currently on 2mbit for £9.99 after retentions (the only decent people @ ntl I can contact who can act for the customer) understood the service is abysmal and begged me to stay but even at that price it is tempting to leave for a service that just works how it should. I would have to order a BT line and hope my landlord doesnt find out and then pay for 2 line rentals and a more expensive isp, so for around an extra £40 a month I am still considering a move.