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Originally Posted by marky
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Originally Posted by nffc
Similar things- random n00bs calling in not knowing a mouse from a modem, gone on the net, pc got pwnd by various viruses and malware... too much to save. Miracle some of them load XP TBF.
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fair enough do you recommend a huge hammer (not for the pc) 
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Nope, educate her into the joys of NOT using M$ Internet Spywareloader 6 and get her to use Netscape/Opera/FX instead. Lock the PC down so her A/C doesn't have Admin rights... install Spyware Guard /AdAware / Spybot / MS AntiSpyware too.
No wonder I've become a coffee addict, dealing with n00bs does my head in...