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Steviec9 · 13-09-2005, 20:54

Not a major problem but interested to know if anyone has an answer and whether I should do anything about it. Our STB works fine for TV and Movies on Demand but all the 'extra' services (Email, Shopping, blue button etc) don't work - if we choose them, we get the 'This service is not currently available' message. Additionally, we only have one green light on the front of the STB, occassionally the second green light comes on and blinks for an hour or so and then disappears. On 'Diagnostics', the return path is off. Anyone know what's causing this? - my friend in another area of London permanently has both green lights on and all services work.

13-09-2005, 20:54	#1
Steviec9 Inactive Join Date: Jun 2005 Location: New Malden Services: Telewest TV and Broadband Posts: 12	TV working but everything else doesn't Not a major problem but interested to know if anyone has an answer and whether I should do anything about it. Our STB works fine for TV and Movies on Demand but all the 'extra' services (Email, Shopping, blue button etc) don't work - if we choose them, we get the 'This service is not currently available' message. Additionally, we only have one green light on the front of the STB, occassionally the second green light comes on and blinks for an hour or so and then disappears. On 'Diagnostics', the return path is off. Anyone know what's causing this? - my friend in another area of London permanently has both green lights on and all services work.