Cable Forum - View Single Post - FM Hook-up

Okonski · 13-09-2005, 11:09

Customers in a number of areas along with their analogue cable service were provided with the ability to listen to a variety of FM stations (30!) rebroadcast on new frequencies (in my case, by NTL), Through the years this has worked exrtemely wel, and survived the change to digital and broadband.

One of the radio channels is now distorted and unlistenable, whilst the other - BBC Radio Scotland - has disappeared from its allotted frequency. My problem is in getting anyone in CS to even know the service exists! Because it is not billed, and the service predates most of the staff there, I cannot raise a fault report on it, and promised call-backs for 'a man that knows' never materialises.

Does anyone know how to repot this as an issue? Oh, and in answer to those that might suggest it is not a service ntl actively provides, this is true - as the FM isolators are as rare as hen's teeth, however, the service IS still provided and you can be sure it would be removed instantly if bandwidth recovery was required.

13-09-2005, 11:09	#1
Okonski Inactive Join Date: Feb 2005 Services: VM BB & TiVo Posts: 130	FM Hook-up Customers in a number of areas along with their analogue cable service were provided with the ability to listen to a variety of FM stations (30!) rebroadcast on new frequencies (in my case, by NTL), Through the years this has worked exrtemely wel, and survived the change to digital and broadband. One of the radio channels is now distorted and unlistenable, whilst the other - BBC Radio Scotland - has disappeared from its allotted frequency. My problem is in getting anyone in CS to even know the service exists! Because it is not billed, and the service predates most of the staff there, I cannot raise a fault report on it, and promised call-backs for 'a man that knows' never materialises. Does anyone know how to repot this as an issue? Oh, and in answer to those that might suggest it is not a service ntl actively provides, this is true - as the FM isolators are as rare as hen's teeth, however, the service IS still provided and you can be sure it would be removed instantly if bandwidth recovery was required.