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Originally Posted by AndyCambs
Strange then that BT have included this for free for all customers now. It enables you to be more selective with your privacy.... 
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Yes but BT has a different technology infrastructure meaning that putting CLID in means putting in hardware at the exchange, for NTL it means putting it in many of the green boxes out on the streets, more smaller bits of hardware, more to go wrong, more cost to install. So at the moment this is a marketing benefit to BT.
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Originally Posted by handyman
Re caller Id I'm fairly sure the reason ntl have not bothered to upgrade the very very expensive switching equipment is that in a few years most telephony will be VOIP. So whatââ‚ ¬Ã¢â€žÂ¢s the point in pandering to a few customers wants (was going to use needs but then who 'needs' caller ID?) and spending millions upgrading only for it to be outdated when VOIP becomes the standard. If ntl had taken over the switchââ‚Ãâ €šÂ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s 10 years ago then Iââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢m sure things like called id would have had a different urgency attached.
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Totally, coming back from the US the relative we were staying with had Time Warner cable with Digital Telephone, this has CLID that not only sends the number, but also the phone book name of who is calling, a benefit of VoIP telephony.