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Originally Posted by Bludger
Well, guess what. The engineer turned up today and worked out that the cable needs replacing. Oh, thank you NTL, you're so wonderful. I told you you that on the phone last Friday but you decided to ignore me and send out yet another engineer. What a waste of his time.
He's booked the maintenance team to dig the road up and the "useless" cable guys (again). Oh, and they can't come out for yet another week.
What a crap service, so much for the "special" flag on my call.
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Could be a blocked duct that's stopping the re-pull but why did'nt the tech try fitting a HDU?(powered booster) That might have solved it.