Cable Forum - View Single Post - Latest NTL special offers - useful when renegotiaing after contract is up

AndyCambs · 10-09-2005, 23:12

On the other hand, it's the same as motor insurance companies. Discounts and advantageous prices are offered to new customers, and not existing ones. That's why it doesn't pay to stay with the same insurance company too long.
Unfortuantely, it's more difficult to switch phone/television/broadband on an annual basis - but discounts are given to New users, whilst the long estabished customers pay a higher price. Perhaps NTL, (and other companies) should take this into account when offering incentives to new customers? I do find it slightly annoying that I take out broadband, pay the full price, and then find the following year that new users get a discount.
I can honestly say that I have never had a new user incentive from NTL for any of their products - so the offer I've been given is the first one - and only fair that others have received some benefits - but I've not.

10-09-2005, 23:12	#62
AndyCambs Inactive Join Date: Sep 2005 Location: Peterborough Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer Posts: 2,560	Re: Latest NTL special offers - useful when renegotiaing after contract is up On the other hand, it's the same as motor insurance companies. Discounts and advantageous prices are offered to new customers, and not existing ones. That's why it doesn't pay to stay with the same insurance company too long. Unfortuantely, it's more difficult to switch phone/television/broadband on an annual basis - but discounts are given to New users, whilst the long estabished customers pay a higher price. Perhaps NTL, (and other companies) should take this into account when offering incentives to new customers? I do find it slightly annoying that I take out broadband, pay the full price, and then find the following year that new users get a discount. I can honestly say that I have never had a new user incentive from NTL for any of their products - so the offer I've been given is the first one - and only fair that others have received some benefits - but I've not.