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monkey2468 · 10-09-2005, 22:44

With regard to freezing pictures, if the STB swaps don't make a difference to it, there must be a fault with the cable to your house (repul required) or a local network fault (cab at the end of the road). I would personly ask for another service tech to come and assesss what the fault is. ( and refer it if nessesary). With regard to the other fault, you should find that the software updates that are going out now should fix them.

10-09-2005, 22:44	#20
monkey2468 Inactive Join Date: Feb 2004 Location: Teesside Age: 48 Services: 1tb tivo, vhd, 60meg shub2 cablemodem, 1Xphoneline, Virgin mobile contract p Posts: 1,184	Re: Channels keep freezing With regard to freezing pictures, if the STB swaps don't make a difference to it, there must be a fault with the cable to your house (repul required) or a local network fault (cab at the end of the road). I would personly ask for another service tech to come and assesss what the fault is. ( and refer it if nessesary). With regard to the other fault, you should find that the software updates that are going out now should fix them.