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Originally Posted by patrickp
Pete, I found myself in the same boat as you when the upgrades started: I was on the 750Mb service and wanted to upgrade to 2Mb (same tier). Like you, I was connecting through my black Pace box. They told me there was a big backlog on Samsung boxes, which I would need for the 2Mb service. In the meantime, a helpful person in CS suggested I _downgrade_ to the £19.99 service, so my speed would go up to 1Mb, which the Pace box could handle, so I did.
To cut a long story short, it was getting on for 2 months IIRC, and no Samsung boxes in sight. So another helpful CS person suggested I have a cable modem and keep the Pace box for the TV. Did that, went on to 2Mb and I'm well happy now - not sure, but I suspect I may actually be better off with a cable modem than a Samsung box.
Ask your CS people if you can have a cable modem for your broadband connection.
Patrick
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Hi Patrick,
Yeah, I have considered going down the cable modem route, especially as I have a TiVo and I'm getting conflicting reports as to how well TiVo can control the Samsung stb (some saying channel changes are more reliable than with a Pace box, others saying it barely works at all). But I'd prefer the single box solution, and the Samsung is generally regarded as a better box all round, so I'm sticking with plan A! To be honest I can live with my current 1Mb connection, but I don't want to miss out on the 10 Mb we're all supposed to be getting by the end of next year!
Pete.