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PeteM · 09-09-2005, 17:08

Hi Marky and Stuart, thanks for the welcome...

Stuart, I'm already on the 2Mb service, except of course I'm capped at 1Mb due to the constraints of the Pace box. With all these upgrades going on (or proposed), it's getting confusing referring to your connection type by speed! I mean I'm on the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.99 service, currently 2Mb/s, formerly 750kb/s, prior to that 600kb/s...
I just followed the instructions on NTL's website for speed upgrades for those who get broadband via stb... option 2 package changes etc...

Don't get me wrong, I'm not complaining about the fact that I haven't got a Samsung box yet... this isn't a fault situation, just a request for an upgrade to take advantage of the services NTL offer, and I appreciate that faults take priority. I'm just a bit (well, a lot really) miffed that if they haven't got a box available they haven't contacted me to say so and that the appointment won't be kept...

09-09-2005, 17:08	#4
PeteM Inactive Join Date: Feb 2005 Location: Loughton, Essex Posts: 4	Re: Are Samsung STBs still in short supply? Hi Marky and Stuart, thanks for the welcome... Stuart, I'm already on the 2Mb service, except of course I'm capped at 1Mb due to the constraints of the Pace box. With all these upgrades going on (or proposed), it's getting confusing referring to your connection type by speed! I mean I'm on the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.99 service, currently 2Mb/s, formerly 750kb/s, prior to that 600kb/s... I just followed the instructions on NTL's website for speed upgrades for those who get broadband via stb... option 2 package changes etc... Don't get me wrong, I'm not complaining about the fact that I haven't got a Samsung box yet... this isn't a fault situation, just a request for an upgrade to take advantage of the services NTL offer, and I appreciate that faults take priority. I'm just a bit (well, a lot really) miffed that if they haven't got a box available they haven't contacted me to say so and that the appointment won't be kept...