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Originally Posted by zelie
I've been having the exact same problem since last Monday. My connection died suddenly. The cable modem had the power, ready and sync lights solidly on and all other lights off. We've been calling the helpline, which is worse than useless (switch your modem off and back on, etc...). It sounds like the people in the Indian call centre can't cope with any questions outside their rehearsed script  I'm desperate - How do I get through directly to a UK number?
BTW I'm in Glasgow - don't know if other customers in the area are affected too? |
Happened me in Belfast. Also happened to a mate who lives in Derry.