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Re: A quick one for the NTL ladââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s that are here?
If the engineer comes he may try and swap the modem too.just plug in the PSU adaptor first and see if it boots up the modem.
Otherwise you might get someone back at customer services replacing the wrong modem or getting the details wrong on your account.
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