Originally Posted by Angua

Thanks for that info. As my mate has not been able to connect to the internet since July this is all somewhat second hand information.

When she switches everything on and tries to connect a bubble comes up on the screen saying you have a 1mb connection and then nothing else happens. She can't surf or get e-mails. As I am a bit (but not hugely) more computer savvy than she is I was hoping to be able to either explain to her how to solve her problem (or what questions she should be asking). Failing that, to arrange to visit and sort things out for her on the spot. Hence my original question as to if she is being spun a line.
She does have a SACM and 2 Samsung boxes for TV.

Thanks again