Thanks for the info, will do but the people who answer the phones say they are unable to test the line, only read from a flow chart,,,,,,
I did phone tech support for phone lines and spoke to a person who was more concerned that I did not have more than three pieces of equipment on the line and that if it is found to be no fault found or my phone equipment I would be charged £25.00.
I did point out to him that I had removed all extensions leaving just the A & B wires as described, to which he stated he did not understand as he worked in a call centre and had no test equipment, he just took the calls and put the job through for an engineer to call.
While pulling my hair out silently so I would not offend this person I asked for a 2nd line tech support person to phone me, but no one bothered so I called back yesterday and asked to speak to a line manager who confirmed I would get a call back within 24Hrs. Well its now only two more hours and it will have been 48Hrs with no call back, pull my hair out even more silently,,,,,,,,,,,,,,,,,,,,I will remain calm.
