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jaycee · 07-09-2005, 11:19

If they haven't connected the cable in the cabinet, he'd not even get a Downstream on light. This is a return path issue.

Bludger, do you have a Digibox ? Is it's modem light flashing ? My guess is they've pulled one length of cable for both services, and he's too far away from the cabinet for it to work.

07-09-2005, 11:19	#15
jaycee Inactive Join Date: May 2005 Posts: 304	Re: Why can't NTL fix my problem? If they haven't connected the cable in the cabinet, he'd not even get a Downstream on light. This is a return path issue. Bludger, do you have a Digibox ? Is it's modem light flashing ? My guess is they've pulled one length of cable for both services, and he's too far away from the cabinet for it to work.