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Originally Posted by rogermevans
looking more like a site to defend ntl
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Wrong.. We are happy for people to post their problems on the site, and hopefully one (or more) members will post a solution. If not, the mod team will approach NTL. However, this site is not here to defend NTL. If (and when) NTL do bad things, they SHOULD be criticised.
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i agree insulting people is out of order but to expect people to be polite after some of the things that happen is being rather nieave
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I disagree to a certain extent. Obviously some of the members of this site have had a bad deal, and have every right to be angry at NTL. However, as I have stated elsewhere in this thread, with ANY company you get a lot more help if you are POLITE to the staff.