Thread: Its official today NTL and BT are named and shamed
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Old 06-09-2005, 12:24   #95
rogerdraig
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Join Date: Mar 2005
Location: Wales
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Re: Its official today NTL and BT are named and shamed
i help run a nursary as chairman

those are the kids you should try hardest with and give you the greatest pleasure when they turn out of your class better than when they went in

CS SHOULD EXPECT FRUSTRATED AND ANGRY PEOPLE

i agree swearing ect shouldnt be tollerated

but if the company doesnt train its staff to undestand how to deal with those who are upset

it explains why thier rating is so low
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