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Originally Posted by PC_Arcade
I hope enough customers leave and FORCE NTL to re-think this utterly stupid cap, it's unfair for a company to punish its customers due to it's own ineptitude. Is it the customers fault if NTL can't manage their network properly? No & yet all the burden seems to be on the customer to keep the network within its limits.
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Isn't the cap an attempt to manage it's network properly? Damn them for trying to shift to an equitable charging regime!!
Bye bye.
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Originally Posted by sheka
30GB is way too low for a cap in todays modern world.
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I don't mind capping but the levels should be set at a fair amount. Even VoIP uses approx 1.3MB a minute at G.711 codec. How many minutes does your household spend on the phone a month? It is the simple things that can eat into your allowance and at present I have no idea what I use...
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I appreciate your point, but the problem is who decides what is fair? 30Gb may well be an inappropriate cap for some, I don't get near that, but it might well be a fair cap for the provider at that price point.