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jvn · 05-09-2005, 15:55

Glad to say all is fixed now, after 26 minutes in the queue managed to speak to someone or other in India this morning who after putting me on hold (again) managed to get a level 2 techie (wow what an honour) to speak to me. The engineer duly turned up this afternoon and traced the fault to the NTL local cabinet at the end of the street where my cable had been pulled out of the BNC connector by whoever had been working in there last...

There I was in Woolies this morning picking up a Wanadoo broadband connection pack and all, since I was about to stick the whole NTL thing in the bin...

05-09-2005, 15:55	#9
jvn Inactive Join Date: Sep 2005 Posts: 5	Re: NTL cable modem died? Glad to say all is fixed now, after 26 minutes in the queue managed to speak to someone or other in India this morning who after putting me on hold (again) managed to get a level 2 techie (wow what an honour) to speak to me. The engineer duly turned up this afternoon and traced the fault to the NTL local cabinet at the end of the street where my cable had been pulled out of the BNC connector by whoever had been working in there last... There I was in Woolies this morning picking up a Wanadoo broadband connection pack and all, since I was about to stick the whole NTL thing in the bin...