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Originally Posted by cos
Customer services must be on the up now, if thats how you treated your customers good or bad , not professional is dezzo, in fact very childish when people were paying for a service from their hard earned cash. My customers are my bread and butter and if they have a gripe no matter if they are angry , they have a right to be.
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I think you are missing Dezzo's point. Customers have a right to be angry and frustrated if they are not getting the service they are paying for, but not insult, nobody should have to put up with that sort of crap from any customer, it is verbal abuse and is unacceptable.
This site has moved on from the days of being just a 'rant' site but is a site for
constructive criticism, a place to seek help from others and a place where discussion of various topics is allowed between members.
I have seen some pretty ridiculous comments posted in this thread about ntl owning this site - ntl does not own this site - This site is independent of ntl.
This problem that you are having, cos - I don't think you have passed it through us to pass through our official ntl contact.