Cable Forum - View Single Post - Its official today NTL and BT are named and shamed

IanUK · 04-09-2005, 10:53

Polls can be misleading but if my continuing experience with NTL customer support is anything to go by then, as far as I'm concerned, its spot on.

I won't bore you all with the details again as you are probably sick of it, but suffice to say after 3 weeks of attempting to get anyone to help, and despite being contacted by 2 members of NTL's *executive office* and being promised a phone call last week, suprise surprise - NOTHING, NADA ,ZILCH

Very poor indeed, I think they totally deserve their terrible reputation, if I ran my company like that I'd be out of business (and rightly so).

04-09-2005, 10:53	#60
IanUK Inactive Join Date: Feb 2004 Posts: 693	Re: Its official today NTL and BT are named and shamed Polls can be misleading but if my continuing experience with NTL customer support is anything to go by then, as far as I'm concerned, its spot on. I won't bore you all with the details again as you are probably sick of it, but suffice to say after 3 weeks of attempting to get anyone to help, and despite being contacted by 2 members of NTL's executive office and being promised a phone call last week, suprise surprise - NOTHING, NADA ,ZILCH Very poor indeed, I think they totally deserve their terrible reputation, if I ran my company like that I'd be out of business (and rightly so).