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Old 03-09-2005, 21:37   #1
Visitor
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Join Date: May 2005
Location: West Midlands
Services: Broadband
Posts: 309
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Phone Number Change

Why can't NTL do anything right ?



I changed my phone number, cost £10... Said it would start within 24 hours, within seconds the old number went dead and the new number was working.



So far so good !

However I have/had the £3.50 package, caller display, call barring Pin), anonymous caller reject, call waiting.

Um, I cant dial out..

Ring Ring
NTL:Oh, they changed the pin number, and should have given the new one to you.
Tell me the pin, and make sure all my other services are working
NTL: yes they are
Um, My number is being shown, It suppose to be withheld

Ring Ring
NTL: We donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t automatically do it
Even if I had already got it on the old number ?
No....

Um, call waiting donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t work
Ring Ring
NTL:I just added it back for you
But I was told they checked everything ?
NTL:Everything is now working as it should
Um, I cant dial out..

Ring Ring
NTL: They changed the pin number again
...

Bill arrives

Caller display August £1.75
Call display September £1.75
Call barring September £1.75
Call display September £1.75
Package £3.50
Caller display August £0.75
Call barring September £0.95
....
...
The list went on and on
Ring Ring....

Donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t do it, donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t change your number, in fact donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t change anything

On A good note, BT SMS comes "in" ok by voice message
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