Thread: broadband medic problem
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Old 03-09-2005, 17:06   #4
patrickp
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Re: broadband medic problem
Quote:
Originally Posted by jerenus
broadband medic is not working today. when i click for an assistant it's not working, the error comes and says that the page won't be displayed.

i tried to uninstall but i couldn't find it in add/remove programs.
what can i do?

ntl seem to be having problems ATM, jerenus; it's possible Broadband Headache needs to log on somewhere that's not responding.

Oh, the perils of using ISP provided software! Are you sure you're looking for the Add/Remove Programs entry in an administrator account? Or might it be there under a name you hadn't thought of?

The only other thing I can think of is using a driver cleaner to remove registry entries, then deleting the BB folder, which should be in Program Files. Risky, though. I very much doubt ntl have thought far enough ahead to provide a removal facility...

All you can do is learn the lesson that you should never install ISP provided software and move on... ;-(
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