Quote:
|
Originally Posted by Stuart C
Pease can we keep it calm? NTL are not perfect, and people are entitled to complain, as long as they do not do so offensively.
|
Stuart C, Thankyou once again for your input.
Its a great shame others don't have such an open mind regarding freedom to complain when things go wrong and how certain people are afraid of freedom of speach with out abuse or offence. although I am amazed manners are some what forgotten from some quarters , did I forget my membership subs
Stuart, like yourself I will give praise when and where it is due and maybe Simon Duffy will make that difference as that why he has been brought in as NTL know they have a long way to go, in the mean time I am baffled at their failings.
__________________
Quote:
|
Originally Posted by Paul M
If you talk to ntl they way you have been talking on this site then I am not surprised you get little response. You have the right to complain when you get poor service - but having the right to complain does not give you the right to insult people left right and centre, and generally be ignorant to everyone. Reading your posts (all 14 of them) I find nothing in them to encourage anyone to volunteer to help you. It's time you had an attitude change (and just to be clear, this is my view as a member of the forum).
|
Its a 20 minute waiting time to get through to NTL today 30 minutes yesterday 30 minutes the day before, alternative method was Email 6 times response nil no chance of talking to them
