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Originally Posted by cos
Well I was advised by one of the Mods from this site that this site had clout of which with respect not true as ,my problems still exist dispite emailing them again today at 0930 reply none?
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With respect this site has resolved a lot of Ntl customers problems when the usual channels have not worked.
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Originally Posted by cos
Regarding stats just take a look at the survey of NTL on this site and that makes pretty grim reading and somewhat tallys with which findings, so who can argue with this survey
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A survey hosted on a site like this would, in my opinion, always be slightly skewed towards the negative simply because a significant number of users will find and use the site when they have problems.
If you have Ntl services and are happy with them then you simply wouldn't seek out a help and advice site.