I have to say that I am getting a little concerned about so many people having connection problems

. Are you all in the same area or not? If you are all pretty much local then that's a good thing as it narrows down the possible cause, if you are not, then I think I better quit the company

. NOT

.
Aside from Sheppy's problem and a customer I spent an hour with yesterday, only to be told by them "Oh I forgot to mention, I have a Trojan on my PC", there is no other job I would really want to do.
Sheppy's problem is that of one that he just hasn't had the right person call round. But I have my fingers crossed that the guys in his area will call me first to discuss what I believe is the problem. Fingers crossed they will call me first, but I am sure Sheppy will insist they ring me when they arrive