OK, this is the short version.
I called sky tech help & told them about the problems I was having, they said that being as the system was over 12 months old & not insured it would cost me £65 for an engineers visit plus whatever the cost of fixing it would be. I said thanks anyway, but could I have the phone number for cancelling my subscription, which I was given.
Then phoned ntl to see what they would offer. Couldn't have the free sky sports offer, but was offered the ntl family pack at half price for the first 6 months of a 12 month contract. Accepted this with the understanding I'd be able to cancel before the install date.
Then phoned sky to cancel, was asked why I wanted to cancel and was offered a free engineers visit & free repair/replacement to whatever needed it and all with a 3 month waranty, still retaining the right to cancel my sub after they've repaired it!
So, get sky stuff fixed for free, cancel sky sub, get ntl family pack at half price.
