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kfridge · 02-09-2005, 11:57

Sounds like you have plugged the modem into the new network card? If so then:

turn on the computer
turn off the modem
turn the modem back on again

You need to do this because each network card (or any device that connects to the internet) has it own unique hardware address (called a MAC address). The modem uses this MAC address to authorise access to the internet and only allows one MAC address to connect. If this MAC address changes (in your case by changing the network card), the modem doesn't allow it access. By switching the modem off then on again causes the modem to re-check the MAC address that is used to connect...

hope that helps.

02-09-2005, 11:57	#2
kfridge Inactive Join Date: Mar 2005 Location: Huddersfield Age: 51 Services: Virgin TV(M), Phone, Broadband(2MB) 2MB broadband Posts: 250	Re: wired network not working Sounds like you have plugged the modem into the new network card? If so then: turn on the computer turn off the modem turn the modem back on again You need to do this because each network card (or any device that connects to the internet) has it own unique hardware address (called a MAC address). The modem uses this MAC address to authorise access to the internet and only allows one MAC address to connect. If this MAC address changes (in your case by changing the network card), the modem doesn't allow it access. By switching the modem off then on again causes the modem to re-check the MAC address that is used to connect... hope that helps.