Thread: Its official today NTL and BT are named and shamed
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Old 01-09-2005, 22:43   #37
SLM
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Re: Its official today NTL and BT are named and shamed
Quote:
Originally Posted by rogermevans
well if its your phone you can understand why they charge, and by the way if you check ntls T&C and they came and decided it was your equipment causing the fault, they can charge you to just they dont tell you before hand!
and
I do realise that, and it's around £70 IIRC..

both statements are incorrect ntl's call out charge is £25 and if it is a telephone extension fault it then becomes £25 per extension (which you do not have to have fixed therefore you will not get charged) and then it comes down to the tech if he/she wants to charge you.
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