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Originally Posted by Stuart C
To illustrate this: I currently have a fault on my BT phone (the caller hears one ring and static, the phone doesn't ring). I've been on the phone to BT, and just been told that if it is my equipment at fault, I *could* be charged a £50 call out fee, and £60 to fix it! £110!..
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well if its your phone you can understand why they charge, and by the way if you check ntls T&C and they came and decided it was your equipment causing the fault, they can charge you to just they dont tell you before hand!